Account Access

Frequently Asked Questions

Can I make transactions over the telephone?

If your mutual fund account is set up for Telephone Exchange and Telephone Redemptions by Check, Telephone Redemptions via Fund Direct or Telephone Purchases via Fund Direct, you can request liquidations and make additional purchases with a phone call. To set your account up for these services, complete the Mutual Fund Account Update Form.

How can I obtain information about my account?

You can obtain account information by calling Nuveen Investor Services at 1-800-257-8787.

Can I purchase/redeem shares with payments sent directly to/from my bank account?

You can also redeem units or shares and have the proceeds electronically transmitted to your bank account. For your defined portfolios/mutual fund accounts, if your units/shares are held in book entry you can send us a signature guaranteed letter of instruction including your wiring instructions to redeem units/shares. If you hold a certificate, include the unsigned certificate and indicate the number of units/shares you wish to redeem. You can also set your mutual fund account up for systematic investments/withdrawals using Nuveen Fund Direct.

What is dollar cost averaging?

Dollar cost averaging is an investment approach that involves buying mutual fund shares in fixed dollar amounts at regular, fixed intervals, regardless of the price of the shares. The investor will purchase more shares when the price is low and fewer shares when the price is high, thus potentially lowering the average cost per share over time. Periodic investing does not assure a profit and does not protect against loss in declining markets. Since dollar cost averaging involves continuous investing regardless of fluctuating price levels, you should consider your financial ability to continue purchases through periods of low price levels.

How can I dollar cost average?

Once you have opened an account satisfying the applicable investment minimum, systematic investing allows you to make regular additional investments through automatic deductions from your bank account, directly from your paycheck or from exchanging shares from another mutual fund account. The minimum automatic deduction is $100 per month. There is no charge to participate in your Fund’s systematic investment plan. You can stop the deductions at any time by notifying your Fund in writing.

How can I reduce my sales charge on my mutual fund purchases?

Rights of Accumulation (ROA) - An arrangement that allows you to reduce the sales charge rate paid on Class A share purchases made in your accounts, even in different Nuveen funds. Once the total dollar value of your Nuveen accounts reaches a breakpoint, all additional Class A share purchases will be made at a lower sales charge. Letter of Intent (LOI) - A signed agreement that allows an investor to buy mutual fund shares at a lower overall sales charge, based on the total dollar amount of the intended investment. A letter of intent allows the investor up to 13 months within which to invest the total value of the pledged investment.

Can I purchase/redeem using a fed wire?

You can add to your existing Nuveen Mutual Fund account by purchasing shares using a fed wire. The wiring instructions are as follows:

State Street Bank and Trust Co.
ABA # 011000028
DDA # 99055790
FBO: Nuveen Investor Services
For: Fund Name and Class of Shares
Shareholder Name
Shareholder Account Number

You can also redeem units or shares and have the proceeds electronically transmitted to your bank account. For your defined portfolios/mutual fund accounts, if your units/shares are held in book entry you can send us a signature guaranteed letter of instruction including your wiring instructions to redeem units/shares. If you hold a certificate, include the unsigned certificate and indicate the number of units/shares you wish to redeem. You can also set your mutual fund account up for systematic investments/withdrawals using Nuveen Fund Direct.

Can I make deposits into my mutual fund account directly from my paycheck?

With your employer’s consent, you can make systematic investments each pay period (collectively meeting the monthly minimum of $100) by authorizing your employer to deduct monies from your paycheck.

How do I change my account information?

Please contact Nuveen Investor Services at 1-800-257-8787.

What is a breakpoint?

A breakpoint refers to the total amount of your Nuveen Accounts or the total amount of your purchase in a defined portfolio which affects the amount of sales charge that is applied to your investments. As long as the value of your Nuveen accounts (excluding money market funds) exceeds a particular breakpoint, all subsequent investments in Nuveen mutual funds will receive a reduced sales charge. If your Nuveen Defined portfolios purchase exceeds a particular breakpoint, you will receive a reduced sales charge on that particular purchase.

What is a Letter of Intent?

Letter of Intent (LOI) - A signed agreement that allows an investor to buy mutual fund shares or defined portfolios units at a lower overall sales charge, based on the total dollar amount of the intended investment. A letter of intent allows the investor up to 13 months within which to invest the total value of the pledged investment.

Can I exchange from one Nuveen Mutual Fund to another without incurring costs?

You may exchange shares of one Nuveen Mutual Fund for the same share class of another Nuveen Fund. Exchanges can be made by writing in to Nuveen Funds or by completing the Mutual Fund Exchange Form.

Not registered?

Register for access to investment team commentary, detailed portfolio information, and other advisor resources. For instant access, register now.

Your Contacts

Our goal is to deliver lasting value to our clients. For assistance, please call or email our advisor service team or contact your personal Nuveen Service Team.

Log in to nuveen.com to access your personal Nuveen Service Team.

Financial Advisors

800-752-8700
Email

Registered Investment Advisors

800-558-4487

Account Access

For more information on Mutual Fund Vision, FAN Mail, or accessing client accounts, please visit our advisor account access page.

Advisor Access

Investor Access